Return Policy for Personalized Items
Since personalized items are uniquely made just for you, they are non-refundable and cannot be returned or exchanged unless they arrive damaged or with an error on our part.
If there is an issue with your order, please contact us within 7 days of delivery with a photo of the item, and we will work to find a solution. Your satisfaction is our priority, and we want you to love your keepsake!